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Remove Anonymity to Boost Credibility Does your site offer an e-mail address or a contact form? Does it offer a phone number and a P.O. box? There's nothing wrong with having those things, but having them and 'embodying' them are two very different Mohicans. Website conversion suffers drastically from excessive anonymity. Exactly what are you hiding from? Better yet, why? According to Stanford Web Credibility Research: "Make it easy to contact you. A simple way to boost your site's credibility is by making your contact information clear: phone number, physical address and e-mail address." Hint: Solopreneurs can use a service like Mail Boxes Etc. for a physical address. Remember, most customers in most industries don't want that "big business" feel; they want to be able to associate a face and a name with the company to which they're about to give their money. my motto is "Keep it simple" and &quo

Use Font to Convey Credibility. and Personality Font choices add character to webpages and logos. They play a very important role in your audience's perception of your business - and of you. Don't think something as silly as the appearance of words on a page would have any effect on website conversion? Think again. "Research has shown that the typeface (i.e., font) that is chosen for a website conveys mood, attitude and tone; and can impact the perception of a company's credibility." "Web pages presented in either a neutral or inappropriate typeface resulted in lower ratings for trust, professionalism and believability." [Source: S. Furman, Usability.gov - "Credibility"] Unless marketing directly to children, avoid using kiddy-style fonts like the dreaded Comic Sans (good heavens!). Even when marketing to children it is not the best choice. my motto is "Keep it simple" and "don't leave an

Choose a Website Size and Layout Suitable for Your Audience You don't want your visitors to say your website doesn't suit them, do you? Analyze your website's stats. Find the most common screen size and use that information to make design and layout decisions. No website just yet? For a simple site with seldom-changing content, try a resolution of 1024×768 to accommodate the narrower screen widths of those running a little behind the times. Don't feel pressured to use "responsive design" if all you have is a simple three-page website for a service-based business, with content that never changes. A fluid-width website with a companion mobile site can be more than sufficient. Likewise, if you have a blog or frequently changing news section on your website and want this information reflected across all media channels - desktop and mobile - it may then be in your best interest to take your "fluid width" website a step fur

Use Colors to Influence Action in Your Website Color plays a critically important subliminal role on your website. For example, green is often referred to as a "concentration" or "harmony" color. On long-copy sales pages that feature a lot of text (where website conversion increases the longer they read), use of a green border, highlights, or background could be a very good move. However, take care to note the nuances between meanings in different shades of the same color. For instance, in some sources, dark green is seen as a money color, while only the standard Kelly green would be the concentration color. Sometimes, the effects you want can be interchangeable between color shades, but not always. You can use color to your advantage, to make your website visitors feel energized, relaxed, focused, scared, angry, more prepared to buy - almost any effect you can think of. The important thing to note when attempting to increase website c